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-   -   GraalOnline Computer Usage Warning (https://forums.graalonline.com/forums/showthread.php?t=134261847)

AlexanderK 01-26-2011 03:54 PM

GraalOnline Computer Usage Warning
 
I just got an email like that:
Quote:

GRAALONLINE COMPUTER USAGE WARNING

Your Graal account (AlexanderK) has been accessed from a different computer. If that is not intented, then it's recommended to change your Graal password immediatelly.

New Computer ID: 155063 (that computer also uses the accounts StarWarsdude,Graal755059,Star-Fox-9)
Password change URL: http://www.graalonline.com/accounts/lostpass

If you are receiving this message in error and you do not own this account, please ignore this email.

Best Regards,
GraalOnline Management

Of course, I immediately changed my password.
But what does this mean? Did someone hack my account? Or is it because I connected to Graal from University?

cbk1994 01-26-2011 04:13 PM

Quote:

Originally Posted by AlexanderK (Post 1625663)
what does this mean?

Quote:

Your Graal account (AlexanderK) has been accessed from a different computer.
..

TSAdmin 01-26-2011 04:15 PM

To elaborate on what Chris said, this can happen if you log in with a new computer or even if you accessed Graal using your account from a computer that you've never used it with before, but if you got this e-mail and you have not recently had any of the above, then changing your password was definitely the best thing to do. Since you say you logged in from Uni, that is likely what has happened. Changing your password once in a while doesn't hurt though.

AlexanderK 01-26-2011 04:21 PM

Quote:

Originally Posted by TSAdmin (Post 1625666)
Since you say you logged in from Uni, that is likely what has happened. Changing your password once in a while doesn't hurt though.

I logged in from Uni, but with my notebook that I use to work on my Server at home, too. So is the comupter ID linked to the Internet Connection? I can't get into RC from here as well. The external one won't work because my IP isn't on the IP range and the internal one won't open when I press F6.

NicoX 01-26-2011 04:50 PM

Well you can protect it via ComputerID + IP Ranges.

I think if both wont match (like you are on ur computer but on another IP number (another Internetconnection)) it wont let you connect. But im not sure. Correct me If im wrong.

TSAdmin 01-26-2011 04:51 PM

Quote:

Originally Posted by AlexanderK (Post 1625672)
I logged in from Uni, but with my notebook that I use to work on my Server at home, too. So is the comupter ID linked to the Internet Connection? I can't get into RC from here as well. The external one won't work because my IP isn't on the IP range and the internal one won't open when I press F6.

No, PC ID and IP aren't interlocked for that type of alert. If you used your notebook and have used it many times for Graal and logging into your account "AlexanderK", then it wouldn't trigger that e-mail to be sent to you if you took your notebook to another connection. That would mess up your IP range set on a server though which you are staff on, because the IP range, if set as just an IP, would not match the connection you're allowed to log into that server with RC from.

So, the case being that you used a PC ID (your notebook) that you normally use, but still got that e-mail, means that it was definitely a good idea to change your password because someone may have attempted to access it.

NicoX 01-26-2011 04:55 PM

Your Graal account (AlexanderK) has been accessed from a different computer. If that is not intented, then it's recommended to change your Graal password immediatelly.

New Computer ID: 155063 (that computer also uses the accounts StarWarsdude,Graal755059,Star-Fox-9)
Password change URL: http://www.graalonline.com/accounts/lostpass



That Accounts StarWars etc are yours? If not yeah you did the right thing to change ur PW. Then I would agree TS that someone probably hacked your Account or get the PW via your email adress.
I should change the email password and secret question of ur EMAIL ACCOUNT too
(Email account which ur Graal Acc is on it)


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