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-   -   Hello? It's been like this for a week. (http://forums.graalonline.com/forums/showthread.php?t=134270073)

Godzilla 08-02-2015 12:15 AM

Hello? It's been like this for a week.
 
Any idea why I can't register new accounts? Let me give you money guys omg

P.S It's been like this for about a week, I can't remember the first time I tried but it was a while ago.

http://gyazo.com/9b7eb1f28f9a887ec92d0b0b6449eafc

Darlene159 08-02-2015 09:38 AM

Did you try sending a support ticket?

Godzilla 08-02-2015 10:29 PM

Quote:

Originally Posted by Darlene159 (Post 1737283)
Did you try sending a support ticket?

No but it's a simple account registration, think of how many users that we could have gained this week but haven't due to this failure in the system. Let's get it fixed asap

Draenin 08-03-2015 11:10 AM

To my knowledge, this has been going on for a very long time now. It really needs to be addressed soon.

Not sure if it has been directly affecting the overall player count, but I'd wager that it is.

Matt 08-03-2015 12:50 PM

Working on iZone, i get an abnormal amount of request for the link to these forums and nobody can register from the responses i've seen. This has been going on a very long time as Draenin says and it definitely effects overall playercount.

shrimps 08-03-2015 02:02 PM

It was planned! Bye PC Graal. :(

ffcmike 08-03-2015 02:15 PM

Makeshift solution is to register in-game by logging in as a guest and going to Start > Upgrade:

http://i.imgur.com/na2ZKRB.png

-Ching 08-03-2015 02:49 PM

thor for pwa

Godzilla 08-03-2015 07:31 PM

Quote:

Originally Posted by -Ching (Post 1737291)
thor for pwa

Yeah, that solution worked but when I purchased gelats, they've never come through. (I tried a second time after the first set of gelats never came through)

Not sure what to think or how to address the issue. I'll keep you posted whether I just got scammed for $13.20 or not

scriptless 08-03-2015 09:22 PM

Quote:

Originally Posted by Godzilla (Post 1737292)
Yeah, that solution worked but when I purchased gelats, they've never come through. (I tried a second time after the first set of gelats never came through)

Not sure what to think or how to address the issue. I'll keep you posted whether I just got scammed for $13.20 or not

Talk to unixmad, he had a similar issue with me. Absolutely DO NOT do a charge back on the missing gralats. You will get auto-banned by the system. Smposively unixmad got "disabled" along with my account when testing this bug in the past. Took him a few days to fix it for me too, and sadly ended up losing out on $100 in sale because I took my money elsewhere. Support may also be able to help you too.

unixmad 08-04-2015 02:31 AM

Hello,

I have fixed the problem with registration, tell me if you see any other problem.

Thanks,

Draenin 08-04-2015 04:14 AM

Quote:

Originally Posted by unixmad (Post 1737295)
Hello,

I have fixed the problem with registration, tell me if you see any other problem.

Thanks,

Sweet deal! Thank you! :D

Godzilla 08-06-2015 05:34 AM

Quote:

Originally Posted by Godzilla (Post 1737292)
Yeah, that solution worked but when I purchased gelats, they've never come through. (I tried a second time after the first set of gelats never came through)

Not sure what to think or how to address the issue. I'll keep you posted whether I just got scammed for $13.20 or not

The Gelats never came through, I talked to Carlito about it but since I deleted the SMS' I can only assume that I screwed myself haha. (was purchasing 2 sets of 300 gelats through the SMS super rewards system, never failed me before and I've done it about 4 or 5 times)


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