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TSAdmin 10-20-2010 01:55 PM

Quote:

Originally Posted by Fulg0reSama (Post 1607582)
Okay so you're a blind sheep in a flawed system. Thanks for pointing that out :D

I'll even make a "proper" situation and let you answer and pray that you're willing to use common sense in your answer. I want you to explain your reason. This statement doesn't matter but I will pretty much make a further judgment on you for account administration because under that title this is practically 101 easy task.

Mr. Smith:"HALP HALP MY CLIENT CANT REMEMBURR MY PASSWORD AND DONT HAVE THE EMAIL ANYMORE!!!! CAN YOU CHANGE MY PASSWORD??? HERES THE TRANSACTION ID FROM LIEK AFTER I BOUGHT MY GOLD!!@!@!!@@! PLEASE I CAN'T LIVE WITHOUT MY GRAILZ! THERE ARE SO MANY ERA PLAYURS WHO DEPEND ON ME AND SO MANY HATS ON UN WILL BE LAWST!"

You: ..?

I would say something to the effect of:

Quote:

Since you have the transaction ID, you must have a copy of the receipt. With a copy of the receipt which includes the all-important WebOrder ID, Item number, Item description (Usually "X months gold/xxx amount of gralats for account <account> (Price)"), etc. it is possible to completely do away with the forgotten e-mail address associated with the account and associate it with a new one which you can then use to change the password, yourself. We need to contact Stefan to compare the receipt to the records.
and then quote the below about e-mail changes (This is not my choice, this is something Stefan's outlined and I've worded it better):

Quote:

Some points to note about e-mail changes:
*If the account is a trial and has been both trial and inactive for more than 5 years, the above is not necessary at all and the account is eligible for reassignment.
*If the account contains the old “Classic Subscription” and the account is not currently upgraded to Gold, the “Classic Subscription” will be removed if you choose to go ahead with the change to the e-mail association. Proof of ownership is still required for a recently expired or long expired Gold Subscription, however.
*If the account is currently upgraded to Gold, nothing will be removed so long as proof of ownership has been confirmed.

ending with (Depending on the current standing of the account subscription) the question of whether or not they wish to proceed and if so, what e-mail address it should be associated with.


Pretty sure, though, you could have given me this little test privately. I don't mind this being public, but we have to keep in mind forum rules.

Fulg0reSama 10-20-2010 02:05 PM

I feel like I was slightly unclear on one tiny tiny thing.

By email in the mr smith example I meant email message with the password. Not email address.

Other than that very well handled of course. Just modify your answer to accommodate with my error if you please. Though I will say that Stefan's work of password change for classic and gold differences is pretty low, so low that it compares to that of cell phone company phone plans.

Also I think forum rules would have shut this thread down if it really was that big of an issue.

TSAdmin 10-20-2010 02:11 PM

Quote:

Originally Posted by Fulg0reSama (Post 1607587)
I feel like I was slightly unclear on one tiny tiny thing.

By email in the mr smith example I meant email message with the password. Not email address.

Other than that very well handled of course. Just modify your answer to accommodate with my error if you please. Though I will say that Stefan's work of password change for classic and gold differences is pretty low, so low that it compares to that of cell phone company phone plans.

Okay, accommodating the alteration to the scenario, I don't need their receipt so long as they are e-mailing me from the associated e-mail address directly. This is a bit of lenience I am allowed to dictate, myself. Although, I do realise that the e-mail address could just as easily have been hacked. If that were the case though, the PayPal linked to that e-mail address is just as likely compromised. As such, I'm stuck with what I have to go on regarding that.

That aside, I also have something prepared for when the automatic e-mailing system fails.
(Link approved by me)
http://www.tsadmin.org/graal/passwor.../generator.php

Fulg0reSama 10-20-2010 02:18 PM

Alright. I do have a question more to ask. Just need your opinion.

Don't you think If we did something like this below?

Example: Complete Graal Password reset that can only be activated through your email message for your account to allow the password to be reset to what you want it to be for that one time.

I understand of course there's a very small exploit in here but If they were attempting anyways and got far enough to go into the email already than really they deserved to have been hacked in the first place. I get that because of the very hackish rules you're basically bound by your nuts to the rules, but now I wanna discuss a possible compromise instead so that this thread isn't a complete waste. You've said you want to get ideas through and working. Don't you think maybe through some good ol' chatting up the players and you(perhaps others) could discuss how to make this happen?

TSAdmin 10-20-2010 02:25 PM

Quote:

Originally Posted by Fulg0reSama (Post 1607590)
Alright. I do have a question more to ask. Just need your opinion.

Don't you think If we did something like this below?

Example: Complete Graal Password reset that can only be activated through your email message for your account to allow the password to be reset to what you want it to be for that one time.

I understand of course there's a very small exploit in here but If they were attempting anyways and got far enough to go into the email already than really they deserved to have been hacked in the first place. I get that because of the very hackish rules you're basically bound by your nuts to the rules, but now I wanna discuss a possible compromise instead so that this thread isn't a complete waste.

I don't know if I'm reading it wrong, or if it was worded oddly, but I'm not sure what your example pertains to. As mentioned much earlier on the first page (Thread view set to show maximum posts per page), I'm open to ideas that support players choosing their own passwords, but it is not me that needs convincing to make the change or a compromise supporting a change. Again, I may have read wrong/misunderstood what you just asked. Sorry if that's the case. Yes, my nuts are pretty bound. It's in the fine-print for this job that I probably missed.

Deas_Voice 10-20-2010 02:26 PM

*feels ignored*

TSAdmin 10-20-2010 02:29 PM

Quote:

Originally Posted by Deas_Voice (Post 1607593)
*feels ignored*

Sorry. You're welcome to post lol. I guess two people did seem to hijack this thread and still managed to remain on-topic rofl.

kia345 10-20-2010 03:17 PM

TSA, you come off as a smart guy, but you're really bad at actually coming up with valid reasons for, well, anything. Everything you posted in response to me has been "haha ur hostile" rather than actually making a point to prove me wrong, and with Fulgore, all you did was sit back and be stagnant

HirakoShinji 10-20-2010 03:20 PM

Quote:

Originally Posted by kia345 (Post 1607613)
TSA, you come off as a smart guy, but you're really bad at actually coming up with valid reasons for, well, anything.

I agree... sort of.
kia345, he can come up with valid reasons.
He just barely does. :mad:

TSAdmin 10-20-2010 03:37 PM

Quote:

Originally Posted by kia345 (Post 1607613)
TSA, you come off as a smart guy, but you're really bad at actually coming up with valid reasons for, well, anything. Everything you posted in response to me has been "haha ur hostile" rather than actually making a point to prove me wrong, and with Fulgore, all you did was sit back and be stagnant

Talking to you tends to be a needless waste of energy. I might as well stand in front of a well structured wall and hope it falls on me before hoping to get through to you. What makes me think this?

Quote:

Originally Posted by kia345 (Post 1607613)
and with Fulgore, all you did was sit back and be stagnant

Things like that. Fulgore and I have had what is far from a "stagnant" conversation. We actually got somewhere productively. You seem to lack the ability to involve yourself in doing the same, much in a hostile way. I saw what you posted before Darlene deleted your post and in a way I kinda regret it got deleted because it would have been the best thing to quote right now to prove my point about your hostility overriding your productivity in conversing with other's. Your own signature stems from you arguing with people. You'd be a good, passionate debater, but you're obviously not open to much more than the debating part of things. The longer you can draw out a debate, the happier you usually are.

Rufus 10-20-2010 03:45 PM

I know the password for two of my accounts and only one of them is custom. The one that is custom has never been compromised (so far!) so I don't see what the fuss is about. People should be informed on how to keep their accounts secure either way.

Fulg0reSama 10-21-2010 02:41 AM

So.. After a long needed busy day. Can you try and seem to find a way about getting this kind of feature going? I think It's a good start.

TSAdmin 10-21-2010 02:51 AM

Quote:

Originally Posted by Fulg0reSama (Post 1607756)
So.. After a long needed busy day. Can you try and seem to find a way about getting this kind of feature going? I think It's a good start.

I could do what the PWA have done oh so often and nag Stefan to death to at least listen to the idea, but I'm sure if he even cared in the slightest, he would have posted in this thread when he was on earlier posting. It's usually the easiest way to figure out if he's even interested in something: Wait until he's on the forums and see what he does. If he posts in a completely silly thread (in comparison) as well as the Beta threads or other important ones, but avoids the one in the "Feature request" section that has an obvious thread name for what it's about to ask, then it's safe to assume it's not even crossing his mind.

Fulg0reSama 10-21-2010 02:54 AM

Instead of nagging him to death try a simple pointing in the direction instead. After you get him to read THAN you nag him senseless with good points and reason as to why it's a good idea, give the pros and cons of it (a good bunch of them were placed in this very thread!). Don't you know the process to nagging? :rolleyes:

TSAdmin 10-21-2010 02:58 AM

Quote:

Originally Posted by Fulg0reSama (Post 1607763)
Instead of nagging him to death try a simple pointing in the direction instead. After you get him to read THAN you nag him senseless with good points and reason as to why it's a good idea, give the pros and cons of it (a good bunch of them were placed in this very thread!). Don't you know the process to nagging? :rolleyes:

I know the process of nagging, but in words, here on the forums, it's easier to cut down the explanation of the process and just generalise that "nagging will take place" :p

Fulg0reSama 10-21-2010 03:09 AM

Quote:

Originally Posted by TSAdmin (Post 1607765)
I know the process of nagging, but in words, here on the forums, it's easier to cut down the explanation of the process and just generalise that "nagging will take place" :p

Fair enough :p


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