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  #1  
Old 07-16-2017, 05:47 PM
Gerami Gerami is offline
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Can't login with my Crono account

Keeps saying wrong password, I get sent new IP confirmation but it errors out when I click it, I can still log on RC and stuff. Can't log on Graal site but can log in the game just fine.

Send help.
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  #2  
Old 07-16-2017, 10:41 PM
zephirot zephirot is offline
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Old 07-17-2017, 12:43 AM
Cubes Cubes is offline
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It probably has your email address linked with two accounts, that was my problem with Cubical. I just regained access to it about a hour ago. Request that they change your email address and turn off the PCID protection
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Old 07-17-2017, 01:44 PM
Gerami Gerami is offline
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Quote:
Originally Posted by Cubes View Post
It probably has your email address linked with two accounts, that was my problem with Cubical. I just regained access to it about a hour ago. Request that they change your email address and turn off the PCID protection
Strange that this has never been a problem until now. Were you unable to log onto the game too or just the website + forums? Who did you contact?

Last edited by Gerami; 07-17-2017 at 06:27 PM..
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Old 07-17-2017, 11:28 PM
Cubes Cubes is offline
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I'm banned from the forums on that account so I didn't test that but I couldn't login to the game or website at all. The problem only began recently as well (in the past year or so.)

support@graalonline.com,
accounts@graalonline.com,
security@graalonline.com,
xor@graalonline.com,
bell@graalonline.com
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  #6  
Old 07-18-2017, 11:48 AM
Gerami Gerami is offline
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thx fam
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  #7  
Old 07-18-2017, 02:41 PM
Crono Crono is offline
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Send a message via AIM to Crono
works, thanks for the fast support whoever it was
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